Team, I have an incredible story from Friday to share! A customer approached me to rave about Allen’s exceptional service. He helped her navigate a lengthy and complicated estate, demonstrating impressive ownership, follow-up, communication, knowledge, and genuine care. She even said it was the best service she’s ever received from a bank! To my surprise, she also shared that she had been a manager at bank for 25 years and joked that their bank often tries to poach top talent like Allen. But don’t worry, Allen, we’re grateful for all your hard work and contributions – and let’s not forget, we’re the best bank!